Integrated Supporting System

The Integrated Supporting System (ISS) is dedicated to providing solutions for troubleshooting intra/inter-organizational conflicts, from the interpersonal level to cross-functional and multi-organizational projects. Its aim is to improve interpersonal, interfunctional, and inter-organizational synergy with satisfactory efficiency and effectiveness. With a resource-based view, ISS sheds light on organizational behavior and communication, in line with the developmental goal of corporate culture and quality systems. It offers a set of concepts, methods, and techniques to enable individuals to fit into a learning organization that adapts to conflicts and changes constructively towards harmonious and satisfactory business operations and personal performance.

In short, the establishment of the Integrated Supporting System is not a repetition of your ISO system, VDA processes, or any other certification work already done or to be done. Instead, it aims to turn documentations of the certificated or uncertified system into daily practice by adding invisible interfaces between people and the system. This ensures the organization is agile and able to learn and embrace conflict transformation.